Reference

Privacy Clarity Before You Join

Q: How do I request a copy or deletion of my data?

Email support@perotogel.com or use live chat and state whether you want a copy, correction or deletion request. We verify your account first, then explain what can be changed and what must be kept for operational or legal reasons.

Baccarat, Mega Wheel, Rocket Crash and Dota 2 sit behind one account, so our Privacy Policy explains what we collect before you open it: identity details, device signals…

DANA recordsOVO recordsGoPay checksQRIS receipts

Browse The Lobby Read FAQ

What We Collect and Why

perotogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account works only when we can match the right data to the right action, so this Privacy Policy covers registration fields, login activity, payment confirmations, cookie choices and support conversations. We use that data to operate your wallet, protect access, resolve disputes and keep transaction

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histories readable in your account area. Access or eligibility always depends on local law and is available only where local law permits. We do not sell your account data; we share it only with service partners needed for payment, security, hosting or customer care.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach Us About Your Data

A privacy question should not get lost in a general chat queue, so we give you clear contact routes from inside the account area and from the site footer. Tell us whether your request concerns login history, a DANA receipt, QRIS confirmation, cookie settings or a support transcript. We may ask you to confirm account ownership before changing data, because privacy requests can affect wallet records and access history.

Team online

Live chat

Use live chat from the lobby footer between 09:00 and 23:00 WIB. Share your username and the privacy topic only; our team will ask follow-up questions inside the chat if identity checks are needed.

Email support

Send privacy requests to [email protected] with the subject line Data Request. Include your registered phone or email, the payment rail involved if relevant, and the exact record you want us to check.

Account center

Open Profile, then Security, then Contact Preferences to adjust basic details and message settings. Some changes, such as payment-name corrections, require manual checks so wallet records stay aligned with DANA, OVO, GoPay or QRIS.

DATA CONTROLS

How Your Account Stays Private

Privacy controls are built into daily account work, not stored as a separate promise. We limit access to account records by role, keep payment confirmations tied to your wallet history, and use…

Account data

We collect the details needed to open and maintain your account, such as username, contact data, login records and verification notes. We use them to manage access, answer requests and keep wallet activity tied to you.

Payment records

DANA, OVO, GoPay and QRIS activity may create receipts, timestamps, reference codes and status updates. We keep those records so you can trace deposits, withdrawals and support cases without repeating the same details.

Device checks

When you move from mobile browser to desktop, we may compare device type, IP pattern and session timing. These checks help us spot account access that does not match your usual behavior.

Cookies

Cookies help keep you signed in, remember language choices and measure page errors. You can clear them through your browser settings; if you do, you may need to log in again.

Retention

We keep records only for operational, security, payment and legal needs. The exact period can differ by record type, especially when a wallet dispute or account access case remains open.

Data requests

You can ask us to correct, update or explain the data linked to your account. We verify ownership first, then reply through your registered contact path or the support channel you used.

Answers About Your Privacy Rights

We wrote these answers for the moments when you need a clear privacy decision before opening an account or returning to the lobby. Each answer focuses on account data, payment records, cookies, support messages and your ability to ask for changes. If your case involves access from Indonesia, we handle it subject to local law and only where local law permits.

We collect the details needed to create and protect your account, such as username, contact data, password credentials, login timestamps and device signals. Payment activity may add DANA, OVO, GoPay or QRIS reference records.

We keep payment records so your wallet history matches the transaction shown by the rail. Receipts, reference codes and timestamps help us trace delays, confirm withdrawals and answer support questions without asking you to resend everything.

Yes. Contact us through live chat, email or the account center and tell us which field needs correction. We confirm ownership before changing data, especially when the change affects wallet names or access recovery.

Cookies keep sessions active, remember basic preferences and help us find page errors across mobile and desktop. You can clear cookies in your browser, but the next visit may require a fresh login and security check.

Only the support and operations roles needed to answer your case can access the relevant chat or email. We use those records to solve account, payment or security questions, not for public display.

Retention depends on the record type and the reason it was collected. Payment, security and dispute records may stay longer than basic preference data because we need them to trace wallet activity and protect account access.

Email [email protected] or use live chat and state whether you want a copy, correction or deletion request. We verify your account first, then explain what can be changed and what must be kept for operational or legal reasons.

Privacy Clarity Before You Join

Reach Us About Your Data

Live chat

Email support

Account center

How Your Account Stays Private

Account data

Payment records

Device checks

Cookies

Retention

Data requests

Answers About Your Privacy Rights

01 What personal data does perotogel collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask you to correct my account data?

04 How do cookies affect my privacy on mobile and desktop?

05 Who can see my support chat or email request?

06 How long do you keep my account and payment data?

07 How do I request a copy or deletion of my data?

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